Important Communication Notice to Parents

To ensure that all queries and concerns are addressed fairly, efficiently, and at the appropriate level, parents are kindly requested to follow the school’s established communication procedure.

Any classroom-related queries or incidents should first be directed to the relevant class teacher, who is best placed to assist.

Should the matter not be resolved satisfactorily, it may then be escalated to the Grade Leader, and thereafter to the relevant Head of Department for the Grade, if necessary.

Parents are requested not to contact top management directly in the first instance, as doing so may delay resolution and bypass the appropriate support structures. Following the correct communication channels allows us to respond promptly, consistently, and in the best interests of our learners.